NCAA President Mark Emmert’s statement on limiting attendance at NCAA events

The NCAA continues to assess the impact of COVID-19 in consultation with public health officials and our COVID-19 advisory panel. Based on their advice and my discussions with the NCAA Board of Governors, I have made the decision to conduct our upcoming championship events, including the Division I men’s and women’s basketball tournaments, with only essential staff and limited family attendance. While I understand how disappointing this is for all fans of our sports, my decision is based on the current understanding of how COVID-19 is progressing in the United States. This decision is in the best interest of public health, including that of coaches, administrators, fans and, most importantly, our student-athletes. We recognize the opportunity to compete in an NCAA national championship is an experience of a lifetime for the students and their families. Today, we will move forward and conduct championships consistent with the current information and will continue to monitor and make adjustments as needed.

 

Ticket Refund Information

If you ordered your tickets from an official NCAA Championship vendor online or over the phone, you will be refunded. No additional action is needed.

  1. If you have ordered your tickets from an official NCAA Championship vendor you will receive additional information via email.
  2. Your refund will be automatically delivered (except applicable fees) to the same card used for purchase.
  3. Refunds should be received within 30 business days after the date of cancellation.

Customers with questions about the refund process may contact the respective event venue(s) or send inquires to the NCAA via email to [email protected]. Please understand that we will be receiving a large volume of calls and emails regarding this decision, and we ask that you allow us five business days to respond to your specific questions.